![]() Please note that by sending your watch to us, you are in acceptance of our terms and conditions. For more information please visit the Royal Mail website. This is the insured carrier we will use when returning your watch. We recommend using Royal Mail 'Special Delivery' (within UK) when sending your watch. This will give us useful contact details and details of services required. Please enclose a completed version of the watch repair form with your watch, which can be found here. ![]() Important details: Sending your watch to us If you would like to send your watch to us for assessment, please read the guidelines below. You will only be required to pay the return postage and packaging charge. If approval is given the repair/service is carried out, otherwise the watch is returned by insured carrier. You are then contacted by email with an estimate. At the next stage the watchmaker examines the watch for any necessary repairs. ![]() Once your watch is in our possession, you will receive a notification to say we have received it. We offer free estimates for any work required to a watch.
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